Aug 26, 2024
217
If you are able to log into CSP Connect but the links on this webpage provide either the errors below or appear blank, this is due to logging into CSP Connect with the CSP email instead of CSP username. See below for solution to resolve this issue:
Error Message Examples in CSP Connect:
Solution: Clear internet window's cache, close window, and log in with username.
- Click here to learn how to clear cache on Safari or Chrome.
- Once cache is cleared, close the entire window and reopen the web browser.
- Log back into CSP Connect with the username only. If this still doesn't work try an incognito browser.
- This issue is due to cache in a web browser so if it still persists try another internet browser or continue to clear cache and cookies.