If zoom will not run and will not uninstall. This tool should completely remove it from your computer so you can perform a new install.

How to uninstall and reinstall Zoom

Windows

Remove Zoom from the Control Panel

1. In the Windows search bar, search for Control Panel.
2. Click the Control Panel app.
3. If Control Panel is set to Category view, click Uninstall a Program.
   Alternatively, if View by is set to Large or Small icons, click Programs and Features.
4. Select Zoom in the programs list, then click Uninstall.
5. If prompted Are you sure you want to uninstall Zoom?, click Yes.
6. Once completed, download Zoom from our download center and reinstall.

Run CleanZoom to remove Zoom completely

To remove Zoom completely, including any configuration files, run CleanZoom on your device.

1. Download and run CleanZoom (updated July 25, 2023).
   Note: Use of the clean uninstaller will completely remove the Zoom desktop client, as well as the Zoom plugin for Outlook. The Outlook add-in, Chrome/Firefox extensions, and Google Workspace add-on are unaffected.
2. Once completed, download Zoom from our download center and reinstall.

Source:  support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0065146#collapsePC